Terms of Service

These terms are an agreement between you and DJ RAHUL LLC, doing business as Shaadi Planning ("Shaadi Planning", "we", "us") for using shaadiplanning.app, our wedding websites, the Photo Groups guest pages and our apps for iPhone and Android (together, "the Service"). By creating an account, buying anything or using the Service, you agree to them, to the Privacy Policy and, if you use texts, to the SMS Terms.

#1. The Service

Shaadi Planning is a planning tool, a wedding website, Photo Groups (family-photo groups with a guest finder) and a free vendor directory for couples, their families and their planners. Smart Import and the AI helpers are conveniences: AI can make mistakes, so check what they produce before you save or share it.

#2. Eligibility and Accounts

You must be 18 or older, or the age of majority where you live if that is higher, to open an account or buy anything. Give accurate information, keep your sign-in methods (your email and invite links) private, and tell us at support@shaadiplanning.app if you think someone else has used them. Each purchase is for one wedding. You are responsible for what happens in your workspace, including what the people you invite do there.

#3. Prices and Payment

• Shaadi Planning: $100, paid once, for one wedding. It includes Photo Groups.
• Photo Groups alone: $25, paid once, for one wedding. A Photo Groups wedding can move to the whole planner for $75.
• Texts to guests: $10 once per wedding for 1,000 texts, on either plan; $10 for each 1,000 more. A long text, or one with emoji or a non-Latin script, counts as more than one; you see the estimate before you send.
• Printed cards and custom domains: the price shown before you pay. A domain costs the price shown before you pay, is registered for the registrar's minimum term with auto-renew off, and is never charged again without asking you.

There is no subscription and nothing renews. Prices are in US dollars and may change, but never for what you already bought. Where sales tax, VAT or GST is due on your purchase, the payment page shows it before you pay. Stripe processes payments. Promotion codes are for one wedding, cannot be sold or transferred, may expire and do not include texts unless they say so; misuse can end the account.

#4. All Sales Are Final: No Refunds

Every purchase is final and non-refundable: the Shaadi Planning plan, Photo Groups, the upgrade, texts and top-ups, printed cards and domains. This includes a change of mind, a wedding that is canceled or postponed, not using the Service before your wedding, being unhappy with it, problems with your own device or internet connection, accidental purchases, and texts left unused. Unused texts have no cash value and stay on the wedding while it exists. Turning texts off, or guests replying STOP, does not give a refund. You confirm this policy at checkout. This does not take away any right to a refund that the law gives you and that cannot be waived.

If you live in the European Economic Area or the United Kingdom. You normally have 14 days to cancel an online purchase. Everything we sell starts as soon as you pay: your planner, Photo Groups, the upgrade and texts are ready at once, and a domain is registered at once. So at checkout we ask you to tick a box asking us to start right away and confirming that you understand you lose your 14-day right to cancel once it starts; we keep that with your order. Without that box we cannot take the order. Printed cards are made to your own design and order, so the right to cancel does not apply to them, and the order form says so. Your legal rights if something we supply is faulty or not as described are not affected.

If something in the Service does not work as described, write to support@shaadiplanning.app within 48 hours and we will work to fix it. If we cannot buy a domain you paid for, we refund that payment at once.

#5. Texts (SMS)

You may text only guests who agreed to get texts about your wedding, only about your wedding, and never for marketing; you confirm this each time you send, and we record it. Guests can reply STOP to stop texts and HELP for help, and we honor STOP for every wedding. Message frequency varies (usually 1 to 4 per guest). Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Consent to texts is not a condition of any purchase. Texts go only to mobile numbers in the United States and Canada; guests with a number anywhere else get the same messages by email, so check where your guests are before you buy texts. The full program terms are in the SMS Terms.

#6. Your Guests' Information

When you add guests and their contact details, you confirm that you may share them with us, that your guests know their names are used for your wedding (for example to find their table or photo group), that you have any consent the law needs, and that the details are accurate. Guest phone numbers and emails in Photo Groups are deleted 2 days after the photo day. You agree to cover any claim that comes from using guest information against the law.

#7. Gifts and Cash Funds

Gifts and cash funds go straight from your guests to you through the payment app you choose, such as Venmo, PayPal, Cash App, Zelle, Interac or UPI. We do not handle the money, take no fee and are not a party to those payments; each app's own terms and fees apply. If you turn on card gifts, guests pay by credit or debit card through Stripe into your own Stripe account, governed by your agreement with Stripe. You are the seller of record for those payments: the money goes straight to your Stripe account, Stripe's processing fees come out of each gift, and you handle any refunds and disputes with your guests in your Stripe dashboard.

#8. Vendor Directory and Reviews

Listing is free. We review every listing and review and may decline or remove any. You confirm that what you submit is true and that you may share it. Reviews must be honest and from your own experience; paid or rewarded reviews are not allowed, and we never remove a review for being negative. We do not endorse any vendor and are not a party to any agreement between a vendor and a couple.

#9. Your Content

What you and your guests add (your plan, photos, words, guest list) stays yours. You give us the permission we need to store, show and send it to run the Service for you, for example to show your website to your guests; that permission ends when you delete it, except for copies we must keep by law. You confirm you have the right to share it. Follow the Community Guidelines; we may remove content that breaks them or the law.

#10. Acceptable Use

Do not use the Service for anything unlawful, misleading, hateful or abusive; upload content you have no right to; collect information about people other than your own guests; text or email anyone who did not agree; resell or transfer your access without our written permission; try to get into another person's workspace or our systems; scrape, overload, copy or reverse engineer the Service; or get around our limits.

#11. Our Property

The Service, its design, code, names and logos belong to us or our licensors. These terms give you a personal, non-transferable right to use the Service for your wedding, nothing more.

#12. Ending Your Use

You can stop using the Service and delete your account at any time (Account, then Delete, or Delete Your Account). We may suspend or end an account that breaks these terms, puts others at risk or is fraudulent; for a serious breach we may do so without notice. No refund is due when an account is ended for breaking these terms.

#13. No Warranty

The Service is provided as is and as available. We do not promise it will be uninterrupted, error free or always available, that every text or email will arrive on time, that AI results are accurate, or that your data is backed up (keep your own copies). Quote totals, budgets and schedules show what was entered and are for planning, not a contract with any vendor.

#14. Limits on Our Liability

As far as the law allows, we are not liable for indirect, incidental, special or consequential damages, lost data, lost profits, or anything caused by third-party services (such as Stripe, Vercel, Resend, Telnyx, OpenAI, payment apps or carriers), and our total liability for any claim is limited to what you paid us for the wedding concerned in the 12 months before it. Some places do not allow these limits, so they may not all apply to you.

#15. Indemnity

You agree to cover us against claims, losses and reasonable legal costs that come from your use of the Service, your content, your guests' information used against the law, or your breaking these terms.

#16. The Apps for iPhone and Android

If you use our app from Apple's App Store or Google Play, these terms apply, together with the store's own rules. For the iPhone app: these terms are between you and us, not Apple; we, not Apple, are responsible for the app and its content. Your license is to use the app on Apple devices you own or control, as Apple's Usage Rules allow. Apple has no duty to provide maintenance or support for the app. If the app fails to meet a warranty that applies, you may tell Apple, and Apple will refund the app's purchase price, if any; Apple has no other warranty obligation. We, not Apple, handle any claim about the app (product liability, failure to meet legal requirements, consumer protection, or intellectual property). You confirm you are not in a country under a US government embargo or on a US list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

#17. Changes

We may change these terms. We post the new terms here with a new date, and if a change matters, we ask you to accept it when you next sign in. Continuing to use the Service after a change means you accept it.

#18. Law and Disputes

These terms are governed by the laws of the State of New Jersey, without regard to its conflict of law rules, and disputes go to the courts of New Jersey, unless the law where you live says otherwise. If any part of these terms cannot be enforced, the rest still applies. These terms, the Privacy Policy and the SMS Terms are the whole agreement between you and us about the Service.

#19. Contact

support@shaadiplanning.app.